Air Canada Says Goodbye To ‘Legacy’ Reservation Systems

ITA Software will be helping Air Canada revamp its reservation management system to be more customer-friendly.

The airline signed an agreement with ITA Software on Sept. 13th 2006 to develop a new reservation management system that will upgrade reservations functionality, inventory control with seat availability, and check-in and airport operations modules, said Air Canada.

The complete solution will be deployed in late 2007 across the entire Air Canada network, including reservation call centers and airport locations worldwide. The reservation system presents itself as an application hosted by ITA Software and will simultaneously support the airline’s ongoing participation in the Star Alliance.

“This next generation reservation system will mark an end to airlines’ reliance on legacy systems and processes and the merchandising limitations that result from these archaic technologies,” said Jeremy Wertheimer, ITA Software’s President and CEO. [Source:TravelBizBuzz]